In most cases we are happy to exchange or refund your goods within 14 days of purchase providing they are:
a) returned in the condition in which you received them
b) returned in the original packaging with all tags attached
c) returned with a valid returns note/proof of purchase
Goods returned under complaint will not be accepted unless clean & dry. Health & Safety Act 1972.
Please take care when trying on items. All items should be returned in a re-saleable condition.
We recommend that you request and retain proof of posting for any items returned. We cannot exchange or refund for items lost in transit without one.
Postage costs will only be refunded if the item is found to be faulty.
Please ensure you have read our terms & conditions regarding returns.
All returns should be sent to:
All Your Horse Needs
81 Richmond Road