COVID-19 – Please be aware that dispatch times and delivery times are taking longer than usual due to social distancing in the workplace and restrictions due to Covid-19. This could cause delays with the delivery of your order. Thank you for your patience and understanding during these difficult times.
We offer Free Shipping for all orders over £75 and Free Shipping for local customers with a TA1 – TA3 postcode.
Shipping costs for all other UK orders under £75 are £4.95.
Small orders will be shipped via Royal Mail – 1st Class Signed For. Larger orders will be shipped via DPD or Hermes.
Please contact us for a quote for International shipping costs.
As soon as payment has been received orders will be processed and packed ready for dispatch providing items are in stock. If some items within your order are out of stock we will notify you of this and dispatch the remainder of your order. Out of stock items will then be dispatched as soon as we have received delivery from the manufacturer. This will not affect delivery charges.
Once goods have been dispatched you will be sent a confirmation email. If your order has not arrived, or arrives incomplete, please contact us during our office hours. If your order arrives and the goods are damaged please contact us within 24 hours of receipt of delivery.
Delivery times are currently 3-5 working days, however in some cases delivery may take up to 10 working days due to Covid-19 restricted working conditions and social distancing in the workplace. Thank you for your understanding during these difficult times.
Please note that delivery times can be longer during the Christmas period or if there are extreme weather conditions in your area.